Basic care:
The raw, unrefined wool may include small, embedded natural fibers. Over time, these fibers will work their way to the surface – when they do, simply rake or lightly vacuum the fibers. No need to panic – shedding of loose fibers is normal with new wool rugs and will subside over time.
Treating stains:
If the stain was caused by liquid, act quickly to prevent from drying – use paper towels to absorb. When in doubt, professional dry cleaning is always going to be your best bet.
The raw, unrefined wool may include small, embedded natural fibers. Over time, these fibers will work their way to the surface – when they do, simply rake or lightly vacuum the fibers. No need to panic – shedding of loose fibers is normal with new wool rugs and will subside over time.
Treating stains:
If the stain was caused by liquid, act quickly to prevent from drying – use paper towels to absorb. When in doubt, professional dry cleaning is always going to be your best bet.
Shipping
Always free shipping
Shipping methods : Fedex, DHL "Door to Door" for your convenience 2-5 Business days after handling time anywhere in the WHOLE WORLD.
Returns Policy
I gladly accept returns, exchanges, and cancellations.
Contact me within: 3 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
Prefer a refund? A single re-stocking fee will apply: $65 for all returned orders
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